Question 1

What types of tools do you sell?

Accepted Answer

We offer a comprehensive range of industrial tools including power tools, hand tools, cutting tools, measuring instruments, safety equipment, and hardware supplies. We serve professionals, contractors, and industrial buyers across India and internationally.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we are authorized exporters and ship to multiple countries worldwide. We provide complete documentation support including IEC, invoices, and packing lists. We partner with major logistics providers like DHL, FedEx, and Maersk for reliable international delivery.

Question 3

What is your return policy?

Accepted Answer

We accept returns within 7 days of receipt for manufacturing defects only. Products must be unused and in original packaging. Consumables and opened items are non-returnable. For warranty claims, please contact our customer support.

Question 4

Do you offer bulk discounts?

Accepted Answer

Yes, we offer competitive bulk pricing for contractors, builders, and industrial buyers. Contact us with your requirements for a customized quote. Larger orders qualify for better discounts.

Question 5

What payment methods do you accept?

Accepted Answer

We accept bank transfers, UPI, and other approved payment methods. For domestic bulk orders, we require 50% advance and 50% before dispatch. Export orders require 100% advance payment.

Question 6

How long does delivery take?

Accepted Answer

Delivery times vary by location: Metro cities typically receive orders in 2-4 business days, other areas in 5-7 business days, and international orders in 10-21 business days. Express delivery options are available for urgent requirements.

Question 7

Do you provide warranty on products?

Accepted Answer

Yes, we offer standard manufacturer warranty on all power tools. Warranty periods vary by product and manufacturer. The warranty covers manufacturing defects but does not cover damage from misuse, negligence, or unauthorized modifications.

Question 8

How can I get a quote for my requirements?

Accepted Answer

You can request a quote by contacting us via phone at +91 95374 88072, WhatsApp, or through our contact form. Please provide details about the products you need and quantities for accurate pricing.

Frequently Asked Questions

Still Have Questions?