Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing or using the Saifee Tools & Hardware website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Products & Orders

Product Information

We strive to display accurate product information, descriptions, and images. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Prices are subject to change without notice.

Order Acceptance

All orders are subject to acceptance by Saifee Tools & Hardware. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Payment Terms

  • 100% advance payment required for export orders
  • 50% advance and 50% before dispatch for domestic bulk orders
  • Payment via bank transfer, UPI, or other approved methods
  • All prices are in Indian Rupees (INR) unless otherwise stated

Shipping & Delivery

Shipping charges are calculated at checkout based on destination and weight. Delivery times are estimates and may vary based on location and logistics circumstances.

  • Metro cities: 2-4 business days
  • Other areas: 5-7 business days
  • International: 10-21 business days

Returns & Warranty

Return Policy

Returns are accepted within 7 days of receipt for manufacturing defects only. Products must be unused and in original packaging. Consumables and opened items are non-returnable.

Warranty

We offer standard manufacturer warranty on all power tools. Warranty periods vary by product and manufacturer. Warranty does not cover damage from misuse, negligence, or unauthorized modifications.

Limitation of Liability

Saifee Tools & Hardware shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our liability is limited to the purchase price of the product(s) in question.

Questions?

If you have any questions about these Terms of Service, please contact us:

Email: contact@saifeetools.com

Phone: +91 95374 88072

Address: Lokhand Bazar, Kanbiwad, Bhavnagar, Gujarat, India